About

About Zenner & Ritter

Zenner & Ritter traces its roots to the late 1920s when Charles H. Ritter and his brother, Arthur Ritter, went door to door offering to clean coal dust out of duct work and furnaces. Bill Zenner joined the business as Charles’ business partner, although shortly afterward he left to manage a local hardware store. At that time, the company was well-known as Zenner & Ritter and has kept both names ever since.

Charles H. Ritter grew the company from its humble beginnings into a well-known Buffalo region heating and cooling business. His son, Charles C. Ritter, assumed leadership of the business in the mid 1980’s. For nearly 30 years, Charles C. Ritter was the driving force behind the business, infusing the company and its employees with his own unique combination of expressive communication and efficient service.  During his tenure Charles was joined by Barbara Ritter, his wife, who was instrumental in modernizing business operations, implementing marketing initiatives and incorporating meticulous attention to detail.

In 2004 their son, Brian Ritter, re-joined the Zenner & Ritter team full time and soon after augmented existing offerings to include plumbing, energy solutions, standby power systems, indoor air quality services and other solutions to better support client needs and satisfaction.  A team based approach to client services was developed, starting Zenner & Ritter started on a trend of exceptional growth and refinement. Sadly Charles C. Ritter passed away in 2010 … but the commitment to a tradition of providing exceptional service at the best value will never waiver!

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Products/Services

Residential Furnaces and Boilers, Automatic Standby Generators, Plumbing Services, Commercial Rooftop Units, Central Air Conditioning, Service Maintenance Plans, Ductless, Mini-Split Systems, Heat Pumps, Energy Audits, Tankless Water Heaters, Duct Cleaning, Air Filters, Indoor Air Quality Solutions, Cooling, Sheet Metal, Parts, Service, Repairs and FREE Estimates!

Brands

Lennox, Heil, Bryant, Tempstar, York, Rheem, Goodman, Janitrol, Armstrong, Weil McLain, Buderus Boilers, Peerless, Bryant Evolution, Dunkirk, Crown, Navien, Amana, Kohler, Rinnai, Carrier, Ecobee, Liberty, Zoeller, Luxaire, York, Everest, NTI, Bradford White, Baxi, Ruud, AO Smith, State, Honeywell, Spaceguard, Aprilaire, Honeywell, Reznor, HEPA, Hot Dawg, G.E., Generac, Briggs & Stratton, Sanyo, Mitsubishi, LG.

Affiliations

Heating Contractors Association of Western New York, Home Improvement Council, BBB, NATE, ACCA
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