We have used Zenner & Ritter since we purchased our generator. Always treated with respect and the technical team would spend time explaining what they did and what may be needed in the future. Very pleased.
Installed new furnace and air condition units few years ago. They work fine, but I had a problem with the humidifiers water pump line. Spoke with Robert and problem was quickly resolved, at no price to me. I used them for replacing my units because of there ratings, and I'm glad I did. Thanks again Robert.
Thankful for Robert and the detailed explanation of the repairs needed. Estimate is fair and would highly recommend Zenner and Ritter for all your heating needs ❄️
Greg was very thorough, knowledgeable and polite. He showed and explained the various issues affecting the boiler. Gave options for repair or replacement. I appreciated his expertise and suggestions.
Exceptionally professional and friendly. Answered all questions. Professional install and made sure everything was cleaned up after. Explained the unit and controls.I will definitely use this company from now on.
The young technician was knowledgeable, thorough, and professional. The furnace and air conditioner are good to go. Thank you for putting my mind at ease.
Very professional, polite, and efficient. I always have a great experience with Zenner and Ritter technicians; their reputation is well earned. I can't emphasize enough how much we love our whole house generator!
Earl was very kind and understanding. He responded to all my calls. The workers assigned to do the job were amazing. They went above and beyond d to get the job done! I’m very happy and thankful for all there work.
Was able to schedule work in timely fashion. The technician was professional, answered all our questions. I would recommend Zenner & Ritter to everyone.
Dakari was absolutely amazing!!!! Such a gentleman. Was very professional and answered all my questions. Zenner and Ritter, my only complaint is for you. If someone pays a fee to have a service, honor that. I spend $50 a year to monitor my generator from my phone, if it disconnects… fix that please. You’re supposed to be monitoring it, no? I shouldn’t have had to pay for a service I only had for a few months. Thank you!
Very polite and personable young man. My only concern is that the Zenner and Ritter will address the failing part before the warranty expires. The furnace is only 1 year old.
Knowledgeable service tech came to my house and helped make sure I’d have heat the rest of this winter and hopefully will be running good for years to come.
Brian just came out to give us an estimate- will take him a couple days to work it up. But he answered every question we had, was extremely knowledgeable. Explained everything to us in detail. Was very patient with us; gave us options.A+++ .After 3 estimates from different companies, we decided on Zenner & Ritter. In less than 2 weeks our generator will be installed! Great peace of mind for our family going with a reputable company thats been around and has stellar reviews!Derek and Ken did a fantastic job installing our generator today. Derek explained everything clearly and answered all our questions. Ken did a wonderful job setting the generator in place with the pad, the stones, leveling it-very meticulous in his work. And Mike on the electrical end also explained everything to us and did a great job.Everyone was extremely knowledgeable and professional!
Matt did a great job. When he finished fixing the problem on my Combi unit he explained what the problem was and the cost to replace the part if I chose to do so at this time. Of course I did choose to replace the part to avoid any problems in the future. He was scheduled to come back the next day to replace the needed part and perform my annual maintenance check.I would highly recommend Matt as your technician and of course I highly recommend Zenner and Ritter.
Called Zenner & Ritter for, no heat / blowing cold air on a Saturday evening. From the call to repair excellent service. 1st call my issue 2nd call - Zenner called back to let me know, yes I am on list for that night and gave me an approximate time they would be arriving, next PJ Jermy is at my door. He resolved the issue and had the part on the truck all within a 1/2 hour! PJ Jermy was exceptional! Thank you PJ Jermy!
I was very happy with the emergency service call performed by PJ Jermy! He was very polite, friendly and concerned about us not having heat in January! He exsplained the problem and the repair! He came within About 4 hrs on a Saturday night, thank you